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Juelier Roahn

Privacy Policy

This Privacy Policy sets forth how Juelier Roahn (hereinafter referred to as “the Company”) collects, uses, and manages customers’ personal information on its website. We fully recognize the importance of personal information and are committed to protecting it appropriately.

1. Information We Collect

The Company may collect the following information:

  • Name, address, phone number, and email address

  • Payment information such as credit card details

  • Purchase history and shipping information

  • Information provided through inquiries or surveys

  • Browsing information collected via cookies and analytics tools

2. Purpose of Use

The personal information we collect will be used for the following purposes:

  • Shipping of products and provision of after-sales services

  • Payment confirmation, refunds, and returns

  • Responding to inquiries

  • Sending newsletters and information (only to those who have opted in)

  • Improving services and developing new products

  • Verification to prevent misuse or trouble

3. Provision to Third Parties

The Company will not provide personal information to third parties without customer consent, except in the following cases:

  • When providing information to delivery companies as necessary for product shipment

  • When providing information to payment processing companies as necessary for payment transactions (e.g., Stripe, PayPal, etc.)

  • When disclosure is required by law

4. Management of Personal Information

  • The Company will take appropriate security measures to prevent the leakage, loss, or alteration of personal information.

  • Personal information will be retained only for as long as necessary to fulfill the purposes of use, and will be promptly deleted once it is no longer required.

5. Cookies and Access Analytics

Our website may use cookies to improve convenience and for access analytics.
You can disable cookies through your browser settings; however, doing so may result in some services being unavailable.

6. Disclosure, Correction, and Deletion of Information

If a customer requests the disclosure, correction, or deletion of their personal information, the Company will respond promptly.

7. Revisions

The contents of this policy may be revised as necessary. Any revisions will be posted on this website.

8. Contact Information

XALLIUS Inc.
Representative Director: Mirai Tsuru
Address: 1-23-10-602 Ginza, Chuo-ku, Tokyo, Japan
Email: mirai8885613@gmail.com
Please note: Our phone number is not disclosed. For inquiries, kindly contact us via email.

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