Terms of Service

These Terms of Use (hereinafter referred to as “the Terms”) set forth the conditions for using the website operated by Juelier Roahn (operated by XALLIUS Inc., hereinafter referred to as “the Company”). All customers who use this website (hereinafter referred to as “Users”) shall be deemed to have agreed to these Terms.

Article 1 (Application)

• These Terms shall apply to all relationships between the User and the Company in connection with the use of this website.

• In addition to these Terms, the Company may establish provisions such as the Legal Notice Based on the Act on Specified Commercial Transactions, the Privacy Policy, and the Refund Policy, all of which shall constitute part of these Terms.

Article 2 (Product Purchase)

The personal information we collect will be used for the following purposes:

• Shipping of products and provision of after-sales services

• Payment confirmation, refunds, and returns

• Responding to inquiries

• Sending newsletters and information (only to those who have opted in)

• Improving services and developing new products

• Verification to prevent misuse or trouble

Article 3 (Payment Methods)

• Regarding product returns and refunds, the provisions set forth in the Company’s “Guarantee & Peace of Mind” and “Refund Policy” shall apply.

• Except in the case of initial defects, returns and refunds due to reasons attributable to the User will not be accepted.

When using this website, Users shall not engage in the following acts:

• Acts that violate laws or public order and morals

• Acts that infringe on the intellectual property rights of the Company or third parties

• Acts of registering false information

• Acts that interfere with the operation of this website

• Any other acts deemed inappropriate by the Company

Article 6 (Intellectual Property Rights)

• The copyrights, trademarks, and other intellectual property rights related to the texts, images, artworks, and other content published on this website belong to the Company or the rightful owners.

• Users may not reproduce, reuse, sell, or otherwise make use of such content without the Company’s permission.

Article 7 (Disclaimer)

• The Company makes every effort to ensure the accuracy of the information posted on this website; however, it does not guarantee its completeness or usefulness.

• The effects and experiences of using the products may vary from person to person, and the Company does not guarantee any specific results.

• The Company assumes no responsibility for any damages incurred by Users through the use of this website.

Article 8 (Amendments to the Terms)

The Company may, at its discretion, amend these Terms without prior notice to Users. The revised Terms shall take effect from the time they are posted on this website.

Article 9 (Governing Law and Jurisdiction)

• These Terms shall be governed by and construed in accordance with the laws of Japan.

• Any disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the Japanese courts with jurisdiction over the location of the Company’s head office.

Contact Information