Legal Notice Based on the Act on Specified Commercial Transactions
Business Operator
XALLIUS Inc.
Person in Charge of Operations
Representative Director: Mirai Tsuru
Address
1-23-10-602 Ginza, Chuo-ku, Tokyo 104-0061, Japan
Contact Information
Email: mirai.8885613@gmail.com
Please note: We do not provide support by phone. For inquiries, kindly contact us via email.
Sales Price
The tax-inclusive prices are displayed on each product page.
Additional Charges Beyond the Product Price
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Shipping: Flat rate of ¥1,000 (tax included) nationwide
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For bank transfers: Bank transfer fees
Payment Methods
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Credit Card (Stripe / PayPal, etc.)
Bank Transfer (in certain cases)
Payment Timing
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Credit Card Payment: Your payment will be confirmed at the time of order.
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Bank Transfer: Please complete your payment within 5 business days of placing your order.
Delivery Timing of Products
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After confirming payment, orders are usually shipped within 7 business days.
(For international shipping, delivery may take approximately 2–3 weeks.)
Returns, Exchanges & Cancellations
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We accept returns, exchanges, and cancellations only if you contact us within 14 days of product delivery.
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If, after placing the product by your pillow or under it every night for two weeks, you do not feel any effect, we will accept a return and provide a refund.
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In cases of initial defects or shipping errors, we will cover the shipping costs for an exchange.
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For returns due to customer circumstances, return shipping costs will be the customer’s responsibility.
Return Contact Information
XALLIUS Inc.
Email: mirai.8885613@gmail.com